Zigpoll

Zigpoll is a versatile feedback management platform tailored specifically for eCommerce businesses, aimed at gathering valuable customer insights at critical touchpoints. The platform supports various survey formats, allowing users to create and deploy surveys that engage customers post-purchase or during site interactions.
Key functionalities of Zigpoll include:
- Multi-Language Support: Zigpoll caters to a global audience by offering support for multiple languages, ensuring that businesses can reach diverse customer bases effectively.
- Advanced Targeting Rules: Users can set up sophisticated targeting rules to maximize engagement, ensuring that the right customers receive surveys at the right time. This feature enhances response rates and provides more relevant data.
- Intuitive Dashboard: The platform provides an easy-to-navigate dashboard for analyzing response data, giving businesses actionable insights to optimize their customer journey.
- AI Chat Interface: Zigpoll incorporates an AI-driven chat interface, which facilitates enhanced feedback collection through conversational interactions, making it easier for customers to share their thoughts.
- Customization and Integration: The platform is highly customizable, allowing businesses to tailor surveys to their specific needs. It integrates seamlessly with Shopify, making it a practical choice for eCommerce merchants.
By leveraging these features, businesses can effectively collect feedback, understand customer sentiments, and make informed decisions to enhance their services and products.