Zeda.io

Zeda.io

Zeda.io is a Product Discovery Platform that integrates customer feedback and product data to enhance product development and drive business growth.

Location: India
Software Type: Web App

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Description

Zeda.io is a comprehensive Product Discovery Platform designed to transform the Voice of Customer (VoC) into actionable product insights. This platform enables companies to build products that meet customer needs while driving business growth. It seamlessly integrates customer feedback and product data from various sources, including CRMs, user interviews, surveys, and product analytics. Key functionalities include automatic feedback capture, customizable roadmaps, and AI-generated insights that prioritize features maximizing revenue impact.

The platform emphasizes collaboration among product teams, sales, and customer success, allowing organizations to align their efforts towards customer-led product innovation. Zeda.io allows users to centralize feedback from multiple channels, automate insights capture, and streamline workflows through integrations with over 5000 tools via Zapier. Additionally, it provides templates for roadmaps, customizable views, and AI-driven insights to support product management decisions.

By leveraging Zeda.io, companies can enhance their understanding of customer needs, improve customer satisfaction, reduce churn, and identify new revenue opportunities, making it an essential tool for modern product management.

Features

Voice of Customer Integration

Centralizes customer feedback from various sources, enabling teams to gather insights effectively.

Customizable Roadmaps

Allows users to build and share impactful roadmaps that align with customer needs and business objectives.

AI-Generated Insights

Utilizes artificial intelligence to provide actionable insights, helping prioritize features based on revenue impact.

Cross-Team Collaboration

Facilitates collaboration between product, sales, and customer success teams to align efforts toward product development.

Integration Capabilities

Offers integration with numerous tools, enhancing data collection and analysis from various customer touchpoints.

Tags

product managementcustomer insightsfeedback managementroadmap planninganalytics

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support