YesInsights

YesInsights

YesInsights offers a platform for simple, one-question surveys to gather actionable consumer feedback efficiently.

Location: United States
Software Type: Web App

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Description

YesInsights is a user-friendly platform designed to capture consumer feedback through straightforward one-question surveys, enabling businesses to gain actionable insights without the complexities associated with traditional surveys. Users can deploy surveys via email or directly on their websites, ensuring that feedback collection is both seamless and efficient.

The service allows businesses to measure customer satisfaction through Net Promoter Scores (NPS) and provides opportunities to gather deeper insights by directing respondents to landing pages or automated emails. This approach helps to engage unresponsive customers and has been reported to yield higher response rates and real-time feedback collection.

For website owners, YesInsights facilitates the gathering of insights into visitor thoughts and experiences. This enables businesses to understand customer expectations and identify potential roadblocks hindering business success. Features such as measuring customer trust, boosting conversion rates, and capturing detailed visitor feedback all contribute to enhancing the overall user experience.

YesInsights seamlessly integrates with various email marketing services, making it a versatile tool for businesses looking to improve customer engagement and retention. The platform's focus on simplicity and effectiveness contributes to reduced churn and cancellation rates among its users.

Features

One-Click Email Surveys

Capture feedback quickly through simple, one-click surveys delivered directly to email inboxes.

Net Promoter Score (NPS)

Measure customer happiness and loyalty using the NPS framework.

Website Surveys

Conduct surveys on your website to gather insights on visitor experiences and expectations.

Real-Time Feedback

Collect feedback instantly, enabling timely responses to customer concerns.

Integration with Email Marketing Tools

Seamlessly integrate surveys with existing email marketing platforms for streamlined distribution.

Customer Engagement

Engage unresponsive customers effectively to enhance response rates and gather valuable insights.

Tags

surveyscustomer feedbackNPSengagementanalytics

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support