WotNot

WotNot

WotNot is a no-code chatbot platform that automates lead generation and customer support, helping businesses engage visitors and convert leads effectively.

Location: India
Software Type: Web App

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Description

WotNot is an advanced no-code chatbot platform that allows businesses to automate conversations and enhance engagement with website visitors. With its user-friendly visual editor, users can create chatbots without any coding knowledge, utilizing over 40 action blocks and pre-built templates to expedite the bot creation process.
The platform supports various functionalities aimed at improving customer interactions, including FAQ automation, appointment booking, and feedback collection through channels like SMS and WhatsApp. One of WotNot’s standout features is its integration of AI technology, enabling the creation of sophisticated GPT chatbots trained with specific data for tailored interactions. Users can also manage conversations from multiple channels through an omni-channel view.
In addition to automation, WotNot offers tools for performance analytics, allowing businesses to analyze chatbot interactions and continuously improve their engagement strategies. Through its live chat feature, users can provide human assistance when necessary, ensuring a comprehensive customer support experience.
WotNot has proven effective for various brands, significantly enhancing lead generation and customer engagement, making it a valuable tool for businesses seeking to optimize their communication processes.

Features

No-Code Chatbot Builder

WotNot features a visual chatbot builder allowing users to create and customize chatbots without coding skills, using drag-and-drop functionality.

AI Chatbot Integration

Integrates AI technology to build smart chatbots, allowing for personalized interactions based on specific data sets.

Multi-Channel Support

Manage conversations across various platforms including SMS, WhatsApp, and websites from a single interface.

Performance Analytics

Offers analytics tools to track chatbot performance and user engagement, helping improve interaction quality.

Live Chat Feature

Provides human assistance through live chat, ensuring customers receive support when needed.

Pre-Built Templates

Access to a variety of pre-built chatbot templates to streamline the creation process.

Tags

chatbotcustomer supportlead generationautomationno-code

Documentation & Support

  • Documentation
  • Support
  • Online Support