WORK[etc]

WORK[etc]

WORK[etc] is an all-in-one cloud-based platform that combines CRM, project management, billing, and customer support tailored for small businesses.

Location: Australia
Software Type: Web App

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Description

WORK[etc] is a comprehensive cloud-based platform designed for small businesses seeking to streamline their operations by integrating multiple functionalities into one solution. The platform combines CRM, project management, billing, and customer support tools, enabling users to manage various aspects of their business from a single dashboard.

Key functionalities include:
- CRM Tools: Manage customer relationships and interactions effectively, allowing for better tracking of sales and customer service.
- Project Management: Plan, execute, and monitor projects with tools that facilitate collaboration among team members and departments.
- Billing and Invoicing: Automate billing processes, create invoices, and manage payments seamlessly, reducing manual errors.
- Help Desk Support: Provide customer support through integrated ticketing systems and customer interaction logs.

WORK[etc] also emphasizes real-time accountability with cross-department reporting features, and automated alerts that keep teams informed and proactive. The platform supports integrations with popular tools such as G Suite, Xero, and QuickBooks to enhance its capabilities further.

This solution aims to eliminate the need for multiple standalone tools, thus making it easier for businesses to operate cohesively. Furthermore, a 14-day free trial is available, allowing users to explore its features without requiring a credit card.

Features

All-in-One Dashboard

A centralized interface that allows users to manage CRM, projects, billing, and customer support from one place.

CRM Functionality

Manage customer interactions, track sales, and improve customer relationships through effective CRM tools.

Integrated Project Management

Plan and oversee projects with tools that enhance team collaboration and task management.

Automated Billing

Simplify invoicing and payment processing with automated billing features, reducing the likelihood of errors.

Customer Support Tools

Enhance customer service capabilities with integrated help desk support and ticketing systems.

Reporting and Analytics

Generate cross-department reports in real-time to track progress and performance metrics across the business.

Tags

CRMproject managementbillingcustomer supportbusiness tools

Documentation & Support

  • Documentation
  • Support
  • Online Support
  • Updates