Wisdom Community Platform

Wisdom Community Platform

Wisdom is a customizable online community platform that enhances customer engagement and supports knowledge sharing, aiming for improved satisfaction and retention.

Location: Switzerland
Software Type: Web App

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Description

The Wisdom Community Platform provides a robust solution for organizations seeking to foster meaningful interactions and knowledge sharing among users. Tailored for both internal and external communities, this platform serves as a central hub for resources, discussions, and communications.

Key functionalities include:

  • User Management: Administrators can easily manage users, monitor activities, and ensure community engagement.
  • Activity Streams: Keep track of community interactions in real-time, enabling better communication and response.
  • Knowledge Management Tools: Facilitate the sharing of knowledge through articles, forums, and FAQs, reducing support costs significantly.
  • Customizable Designs: Organizations can tailor the look and feel of their community to align with their brand identity.
The platform offers various pricing plans: Plus, Premium, and Enterprise, ensuring that it meets the diverse needs of different organizations. Each plan is designed to scale depending on the size and engagement requirements of the community. Furthermore, Wisdom encourages users to try building their community for free, allowing for feedback and improvements.

Overall, the Wisdom Community Platform is positioned to enhance customer satisfaction and retention by providing a seamless and interactive community experience.

Features

User Management

Efficiently manage user roles, permissions, and interactions within the community.

Activity Streams

Real-time updates on community activities to keep users informed and engaged.

Knowledge Management Tools

Centralize resources and information for easy access and support.

Customizable Designs

Design the community space to reflect your organization’s branding and style.

Tags

community platformcustomer satisfactionuser engagementknowledge sharing

Documentation & Support

  • Documentation
  • Online Support
  • Updates