Wati
Wati provides businesses with a platform to manage WhatsApp and Instagram messages, enhancing customer engagement and support.
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Description
Wati is a comprehensive messaging automation platform designed to streamline customer communication through WhatsApp and Instagram. By providing a centralized dashboard, Wati allows businesses to manage direct messages from both platforms efficiently. Key features include:
- Click to WhatsApp Ads: Enable businesses to create targeted advertisements that connect directly to WhatsApp conversations.
- Shared Team Inbox: Facilitate collaboration among team members by sharing access to customer messages, ensuring timely responses.
- Broadcast Messages: Send bulk messages to a large audience, making it easier to communicate updates, promotions, or important information.
- Custom Notifications: Set up personalized alerts to keep team members informed of incoming messages or critical interactions.
- No-Code Chatbots: Implement automated chatbot solutions without any coding knowledge, allowing for 24/7 customer support.
Wati caters to various industries including education, marketing, sales, customer support, eCommerce, and healthcare. It also integrates with popular tools like Zoho CRM and Shopify, enhancing its versatility for businesses looking to improve communication and customer service.
Features
Click to WhatsApp Ads
Create targeted ads that direct users to WhatsApp for immediate engagement.
Shared Team Inbox
A collaborative platform for teams to manage customer interactions efficiently.
Broadcast Messages
Send messages in bulk to reach a larger audience with ease.
Custom Notifications
Receive alerts tailored to your preferences for incoming messages.
No-Code Chatbots
Deploy automated chat solutions without requiring programming skills.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support