Versaterm Public Safety Solutions

Versaterm is dedicated to enhancing community safety through a suite of innovative public safety solutions tailored for law enforcement agencies. The platform provides a comprehensive ecosystem of tools designed to streamline workflows and improve service outcomes for public safety operations. Key functionalities include:

1. Community Engagement Solutions:
Versaterm offers automated reporting tools for non-emergency calls, customer satisfaction surveys, and community engagement solutions to strengthen relationships between police agencies and community members. These tools leverage conversational AI and cloud-based technology for seamless integration and deployment.

2. Emergency Call Handling:
The Versaterm CallTriage system uses AI technology to automate responses to non-emergency calls, alleviating pressure on Public Safety Answering Points (PSAPs). This allows call-takers to focus on true emergencies, thereby enhancing overall service quality and community engagement.

3. Records Management and Forensic Analysis:
Versaterm provides automated records management systems, digital evidence management, and forensic analysis tools designed to support transparency and effective decision-making. These tools facilitate improved data management for public safety agencies, helping them manage high volumes of calls and incidents effectively.

4. Next Generation 911 (NG9-1-1):
The platform promotes a modernized dispatch experience, optimizing emergency communication services and improving caller satisfaction through integrated solutions.

Versaterm's commitment to public safety is reflected in its continuous innovation and dedication to providing tailored solutions that meet the evolving needs of law enforcement agencies.