Utilocate

Utilocate

Utilocate is an integrated platform for managing 811 and One Call locate tickets, designed to enhance operational efficiency and safety.

Location: Canada
Software Type: Web App
Categories:

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Description

Utilocate is a comprehensive 811/One Call Ticket Management Software that simplifies the management of locate tickets, providing a centralized platform for communication and operations. The software is particularly beneficial for contractors, utilities, and call centers managing damage prevention processes. Utilocate's user-friendly interface supports direct ticket entry, enabling field workers to easily input dig details and map sites accurately.

Key Features:

  • Direct Ticket Entry: Allows field workers to enter dig details easily and access mapping tools, improving communication and coordination.
  • Filtering Locate Requests: Automates processes such as clearing and routing locate requests to enhance efficiency and response times.
  • Dispatching: Provides real-time insights into locators' workloads, facilitating better resource management and project tracking.
  • Sketch Tool: Offers advanced capabilities for drawing and marking up maps, integrating seamlessly with GIS and other mapping technologies.
  • Automated Deliverables: Automatically generates necessary documentation and reports to be sent to stakeholders, ensuring timely information sharing.
  • Automatic Response: Streamlines the process of submitting positive responses, which aids in compliance tracking.
  • Automations: Custom automations based on user profiles help manage routine tasks without disrupting workflow.

Utilocate is hosted on Amazon Web Services, providing high availability and speed, and is designed to be compatible with both iOS and Android devices. The platform also adheres to CGA guidelines, emphasizing safety and compliance with industry best practices.

Features

Direct Ticket Entry

Field workers can enter dig details and map sites through an intuitive interface.

Automated Filtering

Automates the clearing and routing of locate requests to improve efficiency.

Real-time Dispatching

Offers insights into locators' workloads for better resource management.

Sketch Tool

Provides functionality for drawing and marking up maps, integrating with GIS.

Automated Reporting

Generates reports and documentation automatically for timely stakeholder communication.

Compliance Automation

Streamlines positive response submissions to enhance compliance tracking.

Custom Automations

Manages routine tasks through user-defined automations to maintain workflow.

Tags

811 ticket managementdamage preventionutilitylocate services

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support