Usetiful

Usetiful

Usetiful is a Digital Adoption Platform that improves user onboarding, engagement, and retention through interactive tools and features.

Location: Estonia
Software Type: Web App

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Description

Usetiful is a Digital Adoption Platform (DAP) designed to enhance user onboarding, customer self-service, and feature adoption in digital products. The platform offers a variety of functionalities that facilitate user engagement, including:

  • Interactive Product Tours: Guide users through features and functionalities of your product, enhancing their understanding and usage.
  • Onboarding Checklists: Simplify complex onboarding processes by providing structured guidance to users.
  • Smart Tips: Deliver context-sensitive tips that help users navigate and utilize features effectively.
  • In-Product Banners: Announce features or updates directly in the application, keeping users informed.
  • 24/7 Support Assistant: Ensure users have access to assistance whenever they need it, increasing satisfaction and retention.
  • Interactive Product Demos: Create engaging demonstrations of your product to help prospects understand its value.

Usetiful is built to be user-friendly, requiring no coding skills to create tours and tips, which can be tailored to suit various teams including Product Management, Customer Success, and Sales & Marketing. Its no-code solution and intuitive visual editor empower teams to manage onboarding processes collaboratively. The platform also supports integration with other tools, ensuring a seamless experience for both users and businesses.

By implementing Usetiful, organizations can enhance user retention and engagement, helping users to experience "AHA!" moments that drive feature usage and satisfaction.

Features

Interactive Product Tours

Guides users step-by-step through your software's features, enhancing comprehension and usage.

Onboarding Checklists

Provides structured pathways for users to ensure they complete necessary steps during onboarding.

Smart Tips

Displays helpful tooltips at relevant moments to assist users in using your product effectively.

In-Product Banners

Allows for announcements and updates to be shown directly within the application interface.

24/7 Support Assistant

Offers round-the-clock support to users, facilitating immediate assistance and enhancing satisfaction.

Interactive Product Demos

Creates engaging demos that can be used to present your product to potential customers.

Tags

onboardingdigital adoptioncustomer successuser engagementfeature adoption

Documentation & Support

  • Documentation
  • Online Support
  • Customizable