Usersnap

Usersnap is an all-in-one feedback platform that empowers teams to collect, manage, and optimize user feedback efficiently. With its robust features like visual capturing, micro surveys, and a triage dashboard, Usersnap transforms the way organizations gather insights from their users. Usersnap integrates seamlessly with over 50 popular tools such as Jira, Slack, and Zendesk, making it easy for teams to collaborate and prioritize tasks effectively. Its intelligent feedback collection methods and mobile app support ensure that organizations can adapt to the needs of different industries including technology, financial services, education, and eCommerce.
Key features include:
- Visual Feedback: Capture precise user issues visually to provide context to your development team.
- Micro Surveys: Quickly measure user satisfaction and gather feedback for continuous improvement.
- Triage Dashboard: Prioritize tasks and manage user feedback more effectively, ensuring that the most critical issues are addressed first.
- Integrations: Connect with popular tools like Jira, Azure DevOps, and Salesforce for streamlined workflows.
- Customizable Feedback Methods: Tailor your feedback collection process according to your product's unique needs.
These capabilities help organizations reduce QA processes and improve user satisfaction by delivering products that truly meet user needs.