Univerge Blue

Univerge Blue provides a comprehensive suite of cloud-based business communication solutions designed to enhance productivity and streamline collaboration in various work environments. The platform integrates several key services:
1. CONNECT: A fully integrated all-in-one cloud-based unified communications (UC) solution that enables seamless communication across various platforms.
2. MEET: This service focuses on virtual meetings and conferencing, allowing users to host high-quality video calls and collaborate effectively.
3. ENGAGE: A multi-channel cloud-based contact center solution that optimizes customer interactions through various communication channels.
4. ARCHIVE: This tool preserves, searches, and retrieves communications from CONNECT and ENGAGE, ensuring compliance and organizational memory.
5. AI Assistant: An AI-driven tool that enhances business productivity through features like call transcription, sentiment analysis, and customer insights.

The solutions provided by Univerge Blue are tailored for different industries including healthcare, education, and finance. They support hybrid working environments and enable integration with existing on-premises systems. With a strong focus on enhancing the customer experience, these offerings are equipped with advanced features that include voicemail transcription and workspace management.