United Systems & Software

United Systems & Software specializes in providing integrated solutions for utility management and local government processes. With over 40 years of experience, the company offers a comprehensive range of services including utility billing software, managed IT services, cybersecurity, process automation, and smart metering solutions.

## Key Offerings
1. Utility Management: The Alliance™ Utility Management system is a fully integrated customer information system (CIS) tailored for utilities to manage customer accounts, billing, and meter management efficiently. Key features include streamlined billing procedures, flexible transaction options, robust reporting tools, and seamless integration with applications like Device Management and Field Service.
2. Managed IT Services: Comprehensive support for technology management, including proactive network monitoring, disaster recovery, and cybersecurity solutions. The team ensures continuous system maintenance, addressing vulnerabilities and conducting data backups, while providing cloud infrastructure support through Azure and Microsoft 365.

## Benefits
- Improved operational efficiency
- Enhanced customer service
- Reduction in costs and labor
- Support for compliance issues
- Cloud-based solutions for data security and remote access

United Systems aims to modernize operations for utilities, helping them navigate the challenges of outdated technology while positioning them to better serve their communities.