Turabit

Turabit

Turabit offers AI solutions to streamline IT, customer, and HR processes, enhancing operational efficiency and reducing workloads.

Location: United States
Software Type: Web App

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Description

Turabit provides AI-powered solutions through its products: Tuva IT, Tuva CX, and Tuva HR. These applications are designed to automate workflows in IT support, customer service, and human resources, significantly improving operational efficiency and reducing costs associated with service management.

The Tuva IT module facilitates automation in IT service management, allowing for quicker ticket resolutions and less workload for IT teams. It integrates seamlessly with existing tools to enhance user interaction and support.

Tuva CX focuses on customer support automation, enabling organizations to engage with customers through intelligent redirection and AI-driven responses. The platform significantly improves customer satisfaction rates and reduces service workloads by up to 50%.

Tuva HR streamlines HR operations, offering features such as employee self-service, onboarding, and offboarding automation. This module aims to enhance employee engagement and overall satisfaction within the workplace.

All products emphasize security, utilizing end-to-end encryption and multiple layers of authentication to ensure data protection and compliance. With these solutions, businesses can achieve faster ticket resolution times, improved employee satisfaction, and ultimately, better service delivery.

Features

Workflow Automation

Automates various processes within IT support, customer service, and HR, reducing manual effort and improving efficiency.

AI-Driven Responses

Utilizes artificial intelligence to provide auto-responses and resolutions to user queries, enhancing service speed.

Integration Capabilities

Easily integrates with popular tools and platforms to streamline user interactions and support.

Security Features

Ensures data protection through end-to-end encryption and multiple authentication layers, maintaining compliance.

Self-Service Options

Allows employees and customers to access information and resolve issues independently, enhancing satisfaction and engagement.

Tags

AIAutomationIT SupportCustomer SupportHR SolutionsWorkflow Management

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support