TruRating
TruRating is a customer feedback platform that simplifies gathering insights from consumers during the payment process, benefiting businesses and charities alike.
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Description
TruRating is an innovative customer feedback platform designed to enhance the customer experience by streamlining the feedback process for both businesses and consumers. The system allows users to provide feedback with a single button push during payment transactions, whether in-store or online, making it quick and efficient for consumers. This process helps gather representative customer data in real-time, allowing businesses to make informed decisions based on actionable insights.
Key Functionalities
- Instant Feedback Submission: Customers can give feedback during the payment process, which significantly increases the response rate and accuracy of the data collected.
- Real-time Analytics: Businesses receive immediate insights into customer satisfaction and areas for improvement, fostering a data-driven approach to customer engagement.
- Charitable Contributions: Each feedback submission contributes to charitable donations, aligning customer experiences with social responsibility.
By employing TruRating, businesses can enhance their understanding of consumer preferences and improve their overall service, while also participating in charitable initiatives. The platform has garnered positive testimonials from various clients, illustrating its effectiveness in improving customer engagement and satisfaction.
Features
Instant Feedback Collection
Allows customers to provide feedback seamlessly during the payment process.
Real-time Monitoring
Offers businesses live access to customer satisfaction metrics and feedback.
Charity Integration
Contributes to charitable donations with each feedback submission, promoting a sense of community.
Actionable Insights
Delivers clear and actionable insights based on customer feedback to help businesses improve.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support