TrueReview

TrueReview is a comprehensive platform designed to assist businesses in automating the collection of online reviews, particularly on major platforms such as Google and Facebook. It offers a suite of features tailored for enhancing customer feedback and engagement, which include:

- Automated Review Requests: Businesses can send out review requests automatically via SMS and email, making it easier to engage customers post-purchase.
- Customizable Surveys: Users can design personalized survey templates that resonate with their brand and gather specific feedback from customers.
- AI-Powered Responses: TrueReview provides AI-generated suggestions for responding to reviews, simplifying the management of online reputation.
- CRM Integrations: The platform integrates seamlessly with various CRM systems through Zapier, allowing businesses to streamline their review request processes and manage multiple locations effectively.
- Bulk Requests: Users can import customer contacts via CSV files to send bulk review requests, thereby optimizing their outreach efforts.
- Detailed Analytics: The dashboard offers insights into customer feedback trends, helping businesses make informed decisions based on customer sentiment.

Overall, TrueReview aims to bolster online visibility and customer trust, driving business growth through effective feedback collection and reputation management.