Traks

Traks

Traks is a project-based CRM designed for home builders and contractors to streamline customer communication and project management.

Location: United States
Software Type: Web App
Categories:

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Description

Traks is a specialized project-based Customer Relationship Management (CRM) system tailored specifically for professionals in the home building, contracting, landscaping, roofing, and home improvement industries. This innovative platform offers a suite of tools that significantly enhance customer interactions by providing tracking links. With Traks, businesses can reduce the volume of calls and emails by up to 90%, allowing their clients to manage their own action items and expectations efficiently.

Key functionalities of Traks include the ability to create branded tracking links that not only facilitate better customer communication but also drive traffic to the users' websites. This dual functionality helps businesses save time and improve service quality, ensuring that customers are always informed about their project status without the need for constant updates from the contractors.

Traks provides an easy onboarding process with integrated tutorials, enabling users to start using the platform without the need for a credit card upfront. This risk-free initiation helps users explore the platform's capabilities with confidence. Additionally, businesses benefit from enhanced customer service, as clients can access their project information at their convenience.

Overall, Traks serves as a comprehensive solution for home improvement professionals looking to improve their customer relationship management while maximizing efficiency and minimizing communication overload.

Features

Customer Tracking Links

Generate branded tracking links for your customers, allowing them to check project status without needing to contact you directly.

Reduction of Calls and Emails

Decrease client communication volume by providing them direct access to their project information, resulting in a 90% reduction in calls and emails.

Integrated Tutorials

Access integrated tutorials for a seamless onboarding experience, helping you get started quickly and efficiently.

Improved Customer Service

Enhance customer satisfaction by allowing clients to manage their action items and expectations independently.

Website Traffic Generation

Drive more traffic to your business website through the use of branded tracking links.

Tags

CRMCustomer ManagementProject ManagementHome ImprovementContractors

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support