TourCMS

TourCMS

TourCMS is an online booking and channel management platform for tours and activities, enhancing customer experience and operational efficiency.

Location: United Kingdom
Software Type: Web App

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Description

TourCMS is an online booking and channel management solution designed specifically for the tours and activities industry, operated by Palisis. Established in 2003, it provides a comprehensive platform that includes features for managing bookings, inquiries, distribution, and customer relations.

Key Features:
- Centralized Booking Database: Maintain all customer and booking information in one easy-to-use platform.
- Content Management: Customize website content and manage promotional materials effectively.
- Marketing Tracking: Monitor the success of marketing campaigns and adjust strategies accordingly.
- Secure Payment Processing: Ensure safe transactions with integrated payment solutions.
- Multi-Language Support: Cater to a global audience with multilingual options.
- Templated Documentation: Streamline documentation with customizable templates.
- Complex Commercial Setups: Handle sophisticated pricing and booking scenarios effortlessly.

TourCMS offers real-time connectivity with multiple Online Travel Agents (OTAs) to help businesses expand their reach and improve customer experiences. The platform is designed to accommodate various operators, including day tour companies, hop-on hop-off operators, attractions, multi-day tour operators, and destination management companies (DMCs).

This solution emphasizes growth, efficiency, and ultra-high availability, ensuring continuous service for its users.

Features

Booking Management

Manage all customer bookings in a centralized system that simplifies tracking and organizing reservations.

Channel Management

Distribute your inventory across multiple OTAs to maximize exposure and sales.

CRM Tools

Utilize built-in customer relationship management tools to enhance customer interactions and service.

Payment Solutions

Securely process payments with integrated solutions that facilitate smooth transactions.

Reporting and Analytics

Access detailed reports and analytics to assess business performance and inform decision-making.

Multi-Language and Currency Support

Support for various languages and currencies allows you to cater to an international clientele.

Tags

booking softwaretravel managementtour operator tools

Documentation & Support

  • Documentation
  • Support
  • Online Support