Touchstream Media

Touchstream Media

Touchstream Media provides advanced solutions for monitoring OTT video operations, including CDN and VirtualNOC services for optimal viewer experience.

Location: Australia
Software Type: Web App

Need help?

We can help you find specialists for Touchstream Media. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in Touchstream Media?

Description

Touchstream Media offers a comprehensive suite of solutions designed to enhance Network Operations Center (NOC) operations for Over-The-Top (OTT) video delivery. The platform features several key components, including:

- CDN Monitoring: This service provides native monitoring for CDN and Origin endpoints, equipping NOC teams with tools for rapid identification and resolution of streaming issues. It features root cause analysis, independent verification of CDNs, and scalability, allowing for efficient operational performance.

- VirtualNOC: Touchstream's VirtualNOC offers real-time monitoring of video delivery chains, allowing for swift diagnosis of issues as they arise. This ensures high viewer engagement and satisfaction by addressing potential disruptions proactively.

- dVQA: This solution focuses on diagnosing critical video quality problems, leveraging Touchstream's unique partnerships with CDN data sharing for quick error identification.

Touchstream's end-to-end cloud solution provides 24/7 monitoring capabilities, making it suitable for major streaming services and enterprises. The system integrates directly with CDN providers for seamless data sharing, significantly enhancing operational efficiency and incident resolution speed. Notable clients include Claro, Comcast, and CBS.

Interested users can request a demo to explore how Touchstream Media can enhance their video monitoring capabilities.

Features

Real-Time Monitoring

Continuous oversight of video delivery ensures timely identification of issues, enhancing viewer experience.

CDN and Origin Monitoring

Native monitoring tools for CDN and Origin endpoints facilitate quick troubleshooting and resolution.

Root Cause Analysis

Advanced analytics tools for identifying underlying issues in the video delivery chain.

Seamless Integration

Direct integration with CDN providers for efficient data sharing and operational workflows.

24/7 Availability

Around-the-clock monitoring capabilities to ensure uninterrupted service for clients.

Tags

OTTstreamingvideo monitoringNOC solutionscloud services

Documentation & Support

  • Documentation
  • Installation
  • Online Support