Touchstream Media
Touchstream Media provides advanced solutions for monitoring OTT video operations, including CDN and VirtualNOC services for optimal viewer experience.
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Description
Touchstream Media offers a comprehensive suite of solutions designed to enhance Network Operations Center (NOC) operations for Over-The-Top (OTT) video delivery. The platform features several key components, including:
- CDN Monitoring: This service provides native monitoring for CDN and Origin endpoints, equipping NOC teams with tools for rapid identification and resolution of streaming issues. It features root cause analysis, independent verification of CDNs, and scalability, allowing for efficient operational performance.
- VirtualNOC: Touchstream's VirtualNOC offers real-time monitoring of video delivery chains, allowing for swift diagnosis of issues as they arise. This ensures high viewer engagement and satisfaction by addressing potential disruptions proactively.
- dVQA: This solution focuses on diagnosing critical video quality problems, leveraging Touchstream's unique partnerships with CDN data sharing for quick error identification.
Touchstream's end-to-end cloud solution provides 24/7 monitoring capabilities, making it suitable for major streaming services and enterprises. The system integrates directly with CDN providers for seamless data sharing, significantly enhancing operational efficiency and incident resolution speed. Notable clients include Claro, Comcast, and CBS.
Interested users can request a demo to explore how Touchstream Media can enhance their video monitoring capabilities.
Features
Real-Time Monitoring
Continuous oversight of video delivery ensures timely identification of issues, enhancing viewer experience.
CDN and Origin Monitoring
Native monitoring tools for CDN and Origin endpoints facilitate quick troubleshooting and resolution.
Root Cause Analysis
Advanced analytics tools for identifying underlying issues in the video delivery chain.
Seamless Integration
Direct integration with CDN providers for efficient data sharing and operational workflows.
24/7 Availability
Around-the-clock monitoring capabilities to ensure uninterrupted service for clients.
Tags
Documentation & Support
- Documentation
- Installation
- Online Support