Toktiv

Toktiv

Toktiv is a cloud-based phone system that offers robust features for enhancing business communication, suitable for remote teams and integrating with various CRM tools.

Location: United States
Software Type: Web App
Categories:

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Description

Toktiv is a comprehensive cloud-based business phone system that leverages Twilio’s powerful voice and messaging infrastructure to provide seamless communication solutions for businesses of all sizes. The platform includes functionalities for managing voice calls, SMS, and IVR services, enabling users to communicate effectively from any device, anywhere.

Key Features:
- User-Friendly Interface: Easily navigate the app to manage your calls and messages.
- Robust Call Management: Includes features such as call transfer, voicemail, and call recording.
- Interactive Voice Response (IVR): Streamline customer interactions with pre-recorded messages and options.
- Multiple Phone Numbers: Allocate different numbers for various business areas to maintain organization.
- Cybersecurity: Ensures end-to-end encryption and military-grade protection for secure communications.
- Integration with CRMs: Compatible with tools like Salesforce and Zendesk, enhancing workflow efficiency.

Functionality: Toktiv is designed to address the challenges of communication in today’s remote work environment. By offering a cloud-based solution, it eliminates the need for traditional hardware setups, making it accessible and easy to implement. Users can start with a free trial for up to three users, allowing businesses to explore the features before committing to a paid plan.

Why Choose Toktiv?: This platform not only enhances communication but also helps businesses adapt to the evolving landscape of remote work. With a commitment to uptime and reliability, Toktiv positions itself as a future-ready solution for all telephony needs.

Features

Call Management

Manage incoming and outgoing calls with features like call transfer, voicemail, and call recording.

Interactive Voice Response (IVR)

Utilize an IVR system to improve customer experience with customized routing options.

Multiple Phone Numbers

Assign different phone numbers for various business functions, allowing for organized communication.

Cybersecurity Measures

Employ end-to-end encryption and military-grade security protocols for all communications.

CRM Integrations

Integrate seamlessly with popular CRM systems like Salesforce and Zendesk to enhance business operations.

Tags

VoIPbusiness phone systemcloud communicationsremote workIVRcall management

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support