Tiledesk

Tiledesk is a comprehensive platform that enables businesses to create and implement AI-powered chatbots and virtual agents, designed to improve customer service and streamline workflows. With Tiledesk, organizations can automate repetitive tasks, significantly reducing response times and increasing agent productivity.

Key functionalities include:

- Generative AI Integration: Tiledesk allows users to train chatbots to deliver human-like responses, utilizing an existing knowledge base to provide instant answers to frequently asked questions.
- Seamless Human-Agent Handover: For complex queries that require human intervention, Tiledesk ensures a smooth transition from the chatbot to a human agent, maintaining the context of the conversation.
- Customizable Solutions: The platform is designed to cater to large-scale operations, offering customizable features that meet diverse business needs.

Tiledesk not only enhances customer engagement through personalized interactions but also provides various resources, such as templates, blogs, and customer stories, to help users maximize their AI capabilities.