Tigerbay
Tigerbay is a specialized travel technology platform designed for tour operators, enhancing booking efficiency and customer management.
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Description
Tigerbay is a versatile reservation and inventory platform tailored specifically for specialist tour operators. It offers a comprehensive solution that can be implemented either as a complete system or a core solution, seamlessly connecting with other specialized systems as needed. The platform significantly enhances operational efficiency and customer satisfaction through user-friendly point-of-sale interfaces, effective customer management, and streamlined quote and booking management processes.
This software enables tour operators to manage complex tours, optimize product offerings, and automate accounting tasks, making it a robust choice for the travel sector. With integrated document management and a flexible rules engine, Tigerbay ensures smooth operations across various travel segments, including villas, chalets, and multi-centre tours.
The platform is scalable and reliable, supporting third-party integrations through its API, which allows users to expand functionalities as their needs grow. Hosting is provided via a full SaaS solution on Microsoft Azure, offering a cost-effective and secure environment for all operations. Tigerbay is known for its strong implementation support, comprehensive training, and ongoing customer service, helping clients achieve a high return on investment (ROI).
Established in 2008 and based in Cardiff, Tigerbay is part of The ATCORE Group, a recognized leader in travel technology. The leadership team brings extensive experience in the travel tech sector, ensuring that the solutions provided are both innovative and practical for the needs of modern tour operators.
Features
User-Friendly Interface
Tigerbay features an intuitive point-of-sale interface that simplifies the booking process for both operators and customers.
Complex Tour Management
The platform allows users to manage and organize complex tours effectively, making it easier to handle various travel arrangements.
Integrated Document Management
Tigerbay includes built-in document management capabilities that help users manage all documentation related to bookings and customer interactions.
Flexible Rules Engine
The software incorporates a flexible rules engine that can be customized to suit different business requirements and operational workflows.
API Support for Third-Party Integrations
Tigerbay supports integrations with third-party applications through its API, enabling users to enhance functionality and streamline operations.
SaaS Hosting on Microsoft Azure
The platform is hosted on Microsoft Azure, providing a secure and scalable environment that meets the demands of the travel industry.
Comprehensive Support and Training
Tigerbay offers extensive support and training to ensure clients can fully leverage the platform's capabilities and improve operational efficiency.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support