Thermostat

Thermostat is a user-friendly Net Promoter Score (NPS) survey software tailored for businesses seeking to measure customer satisfaction efficiently. The platform enables users to conduct one-question surveys using different delivery methods, including email, website pop-ups, and unique survey links. This flexibility allows businesses to gather feedback from customers seamlessly.

The software features comprehensive reporting tools that help users track their NPS scores over time. Users can analyze customer feedback through customizable filters and segments, making it easier to understand customer sentiment. Additionally, Thermostat allows businesses to engage with customers by responding directly to their feedback, fostering a continuous dialogue and enhancing customer relationships.

Thermostat supports automatic drip surveys to maintain ongoing engagement with customers. The application also provides integration capabilities with various third-party applications through its API and Zapier, enabling businesses to streamline their feedback processes.

The platform offers multiple pricing tiers, starting with a free plan that includes essential features. Advanced options are available that provide more comprehensive functionality, ensuring that businesses of all sizes can find a suitable solution for their needs. All plans guarantee data storage and customer support, ensuring that users can rely on the platform for their feedback collection requirements.