TENA Quality Control Services

TENA Companies, Inc. has been a leader in mortgage quality control services since 1982, providing a comprehensive suite of audit solutions designed to ensure compliance and identify potential issues within the mortgage lifecycle.

The services offered by TENA include:

• Pre-Funding Audits: These audits are essential for identifying compliance issues before loans are funded. TENA guarantees a rapid turnaround time of 48 hours for audit results, covering aspects such as income validation, document review, and appraisal desk reviews.
• Post-Closing Audits: TENA specializes in reviewing closed loans to ensure adherence to regulations set by entities such as Fannie Mae, Freddie Mac, and FHA. Their proprietary system verifies the accuracy of the loan origination processes, including the re-verification of critical borrower information.
• Servicing Audits: These audits assess compliance with statutory and regulatory requirements, focusing on various servicing functions. TENA’s experienced auditors conduct targeted reviews to help servicers maintain high standards and enhance their processes.

In addition to these services, TENA provides innovative solutions through TENA Web Services (TWS), a cloud-based platform that facilitates efficient management of audit findings, reporting, and communication. This platform supports users in tracking defects and planning necessary actions while ensuring data security.

TENA is committed to maintaining confidentiality and compliance, never outsourcing audits to preserve the integrity and security of client data. TENA’s customer support is highly regarded, ensuring clients receive assistance whenever necessary.
For more detailed inquiries, users can subscribe to the TENAlert for updates on regulatory changes relevant to the mortgage industry.


Explore TENA's services further through the links:

• Mortgage Pre-Funding Quality Control
• Mortgage Post-Closing Quality Control
• Mortgage Servicing Quality Control
• TENA Web Services (TWS)