TeleVox

TeleVox is a leading provider of AI-enabled patient relationship management solutions, recognized for its innovation in enhancing digital patient engagement for over 30 years. The platform supports healthcare facilities, pharmaceutical organizations, and life sciences companies in improving patient communication throughout the care continuum—from scheduling to post-visit follow-ups.

Central to TeleVox's offerings is the Iris AI-powered virtual agent, which automates patient outreach and engagement. This technology allows healthcare providers to effectively manage communication without increasing staff workload, ultimately reducing no-shows and improving care outcomes. The platform's features include omnichannel communication capabilities, allowing interactions via SMS, email, and voice, thus fostering better patient experiences.

TeleVox has established itself as a trusted leader in the industry, currently serving over 7,000 clients and managing billions of patient communications annually. The company emphasizes personalized messaging to address care gaps, enhance patient satisfaction, and drive financial outcomes for healthcare providers. Its commitment to customer support and continuous innovation has made it a significant player in the healthcare technology sector.