Tech Companion

Tech Companion

Tech Companion enhances technician efficiency with digital workcards, immersive training, and AR remote support, optimizing asset maintenance and compliance.

Location: Canada
Software Type: Web App
Categories:

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Description

Tech Companion is a sophisticated software platform designed for technicians managing complex assets. It serves as a centralized hub that integrates digitalized work instructions, immersive 3D training, and AR-enabled remote support to improve operational efficiency and compliance.

By transforming traditional workflows through digitized workcards and advanced analytics, Tech Companion enhances technician preparedness and simplifies data analysis for predictive maintenance strategies. The platform fosters global collaboration among employees, experts, and OEMs, ensuring that all relevant maintenance data is accessible and actionable. Its user-friendly interface makes it easy to adopt and implement, offering features such as digital task management, visual clarity, and compliance reporting.

The platform includes tools for immersive training through Xplorer, enabling subject matter experts to create engaging XR training content without the need for coding. This empowers organizations to develop interactive presentations, training modules, and product assembly experiences accessible across various devices.

Moreover, the Remote Support service allows technicians to receive real-time assistance during maintenance tasks via chat, voice, video, and AR annotations, enhancing communication and reducing travel time. Key features such as digital workcards and smart forms complement this by providing structured workflows and secure data input, ultimately modernizing maintenance processes and improving operational efficiency.

Features

Digital Workcards

Creates task-specific guides derived from maintenance manuals, enabling structured workflows that include safety requirements.

Augmented Reality Support

Provides real-time assistance during maintenance tasks through chat, voice, video, and AR annotations.

Immersive Training

Allows the development of interactive XR training content using a user-friendly drag-and-drop interface.

3D Visualization

Offers immersive 3D training and operational instructions to improve technician performance and safety.

Remote Support

Enables technicians to collaborate effectively regardless of location, improving first-time fix rates.

Tags

technologymaintenancetrainingsupportdigital solutions

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support