TARIS Software Suite
Explore MPC Software's TARIS suite for effective dispatch, driver management, and customer service automation.
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Description
MPC Software GmbH offers a comprehensive suite of software solutions tailored for various transportation sectors, including taxi, rental, and emergency services. The TARIS software suite consists of three primary components: TARIS Dispatch, TARIS Driver, and TARIS Voice.
TARIS Dispatch is a powerful fleet management system that allows dispatchers to efficiently allocate tasks to drivers in real-time. It features live visualization of vehicle utilization, easy drag-and-drop operations for task assignment, and supports both manual and automatic tour planning. Dispatchers can send status updates to customers via SMS, email, or WhatsApp, and manage documentation seamlessly, enhancing productivity and communication.
TARIS Driver is designed for drivers, enabling real-time assignment of jobs, GPS tracking, and payment processing through contactless technology. The app integrates with various devices, such as taximeters and printers, and offers features like push-to-talk communication and RFID-based driver authentication, ensuring that drivers can manage their tasks efficiently and provide excellent customer service.
TARIS Voice enhances customer service through an automated callbot that operates 24/7, allowing customers to place orders and inquire about services. It includes features such as address validation and caller ID forwarding, requiring integration with TARIS Dispatch for optimal functionality.
Overall, the TARIS suite is designed to streamline operations, improve communication, and facilitate efficient management within transportation companies, contributing to time savings and enhanced customer satisfaction.
Features
Real-Time Dispatching
Efficiently allocate tasks to drivers using live vehicle tracking and easy drag-and-drop assignments.
Driver Management
Enable drivers to receive job assignments, track their routes via GPS, and process payments seamlessly.
Automated Customer Service
Utilize TARIS Voice for handling phone orders and inquiries automatically, available 24/7.
Customizable Integration
Integrate with various hardware such as taximeters and printers for enhanced operational efficiency.
Status Updates
Send real-time status updates to customers through multiple communication channels.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support