Swell

Swell is an advanced platform tailored to improve feedback management within multi-location healthcare organizations. By integrating automated review invitations and feedback surveys, Swell enhances both patient experiences and employee engagement. The platform allows for seamless integration with existing Electronic Health Records (EHR) and Practice Management Systems (PMS), ensuring that feedback processes are efficient and personalized.

### Key Functionalities:
1. Automated Feedback Requests: Swell automates the process of sending out patient feedback surveys, which increases response rates and gathers valuable insights.
2. Employee Surveys: The platform includes anonymous employee surveys that help organizations gauge staff engagement and satisfaction.
3. Reputation Management: Monitoring and managing online reviews across various platforms such as Google and Healthgrades is streamlined within the app, allowing for proactive reputation enhancement.
4. Real-Time Analytics: Swell provides real-time metrics and reporting that equip organizations with immediate insights into performance and areas needing improvement.
5. Multi-Industry Support: The platform supports various healthcare sectors, including dental, pediatrics, dermatology, and urgent care, making it versatile for different practices.

By leveraging automation, Swell not only boosts response rates but also facilitates comprehensive operational insights, enabling organizations to respond effectively to patient and employee needs.