Survicate
Survicate enables businesses to gather user feedback through advanced survey tools, improving customer satisfaction and experience.
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Description
Survicate is a comprehensive survey platform designed to help businesses collect and analyze user feedback effectively. With its user-friendly interface, users can create various types of surveys including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES) in just seconds.
The platform features over 150 professional survey templates, facilitating fast deployment across different channels such as websites, email, mobile apps, and in-product surveys. Survicate integrates seamlessly with popular tools like Google Analytics, HubSpot, and Salesforce, allowing teams to derive actionable insights from user data efficiently.
A success story from Kard illustrates the effectiveness of Survicate; after implementing NPS surveys, they improved their Trustpilot rating from 4.2 to 4.8 in just one day. This highlights how impactful the right feedback tool can be in enhancing customer experience and satisfaction metrics.
Whether you are a product manager, marketing manager, or customer experience lead, Survicate serves as a pivotal tool for enhancing user research, gathering feedback, and ultimately driving business growth through informed decision-making.
Features
Variety of Survey Types
Create NPS, CSAT, and CES surveys to measure customer satisfaction and loyalty across various touchpoints.
150+ Survey Templates
Get started quickly with over 150 professional survey templates tailored for different user research needs.
Real-Time Analytics
Analyze survey results in real-time to make immediate adjustments to enhance user experience.
Seamless Integrations
Integrate with tools like Google Analytics, HubSpot, and Salesforce to streamline data analysis.
User-Friendly Interface
Easily create and deploy surveys without needing extensive technical knowledge.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support