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Description

Survicate is a comprehensive survey platform designed to help businesses collect and analyze user feedback effectively. With its user-friendly interface, users can create various types of surveys including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES) in just seconds.
The platform features over 150 professional survey templates, facilitating fast deployment across different channels such as websites, email, mobile apps, and in-product surveys. Survicate integrates seamlessly with popular tools like Google Analytics, HubSpot, and Salesforce, allowing teams to derive actionable insights from user data efficiently.
A success story from Kard illustrates the effectiveness of Survicate; after implementing NPS surveys, they improved their Trustpilot rating from 4.2 to 4.8 in just one day. This highlights how impactful the right feedback tool can be in enhancing customer experience and satisfaction metrics.
Whether you are a product manager, marketing manager, or customer experience lead, Survicate serves as a pivotal tool for enhancing user research, gathering feedback, and ultimately driving business growth through informed decision-making.

Features

Variety of Survey Types

Create NPS, CSAT, and CES surveys to measure customer satisfaction and loyalty across various touchpoints.

150+ Survey Templates

Get started quickly with over 150 professional survey templates tailored for different user research needs.

Real-Time Analytics

Analyze survey results in real-time to make immediate adjustments to enhance user experience.

Seamless Integrations

Integrate with tools like Google Analytics, HubSpot, and Salesforce to streamline data analysis.

User-Friendly Interface

Easily create and deploy surveys without needing extensive technical knowledge.

Tags

SurveysFeedbackCustomer ExperienceData AnalysisNPSCSAT

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support