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Description

Surfly offers a universal co-browsing technology designed to enhance collaborative features for websites, platforms, or applications. This solution enables organizations to engage in real-time collaboration without requiring any code changes, making it accessible and easy to implement. Surfly is utilized by over 3,000 organizations across various industries, including insurance, banking, and healthcare.

Key Functionalities:

  • Seamless User Experience: Surfly prioritizes user experience by providing a hassle-free interface that promotes effective collaboration.
  • Fast Implementation: Organizations can quickly integrate Surfly into their existing systems without extensive technical requirements.
  • Robust Security and Compliance: Surfly adheres to stringent compliance regulations, including AICPA SOC compliance and ISO/IEC 27001 certification, ensuring that all collaborative sessions are secure.
  • Customizable APIs: Businesses can utilize various APIs to create tailored co-browsing experiences that align with their specific needs and customer interactions.

These features collectively enhance operational efficiency and improve customer interactions, allowing teams to work effectively across different touchpoints. By leveraging Surfly, organizations can provide real-time support and guidance, significantly improving customer satisfaction and engagement.

Features

Customizable Co-Browsing

Businesses can customize their co-browsing experience through various APIs to suit their unique operational needs.

Real-Time Collaboration

Facilitates live collaboration between teams and customers, enhancing support interactions and responsiveness.

Fast Implementation

Quickly integrates into existing platforms without the need for extensive code changes.

Security Compliance

Meets rigorous security standards, including AICPA SOC compliance and ISO/IEC 27001 certification.

User-Friendly Interface

Designed with an intuitive interface that promotes ease of use for both customer support teams and clients.

Tags

co-browsingcollaborationcustomer engagementreal-time support

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support