Startly

Startly is a comprehensive IT Service Management (ITSM) and Project Management platform aimed at service delivery organizations. The platform integrates various functionalities to streamline workflows and improve overall productivity. Key features include:

1. Service Management: Startly provides a centralized multi-channel ticketing system that allows agencies to effectively manage IT requests. The ticketing solution ensures timely incident resolutions and optimizes workload management.

2. Project Management: The project management tools enable users to plan projects, standardize processes, and manage risks. It facilitates real-time monitoring of resources and budgets, ensuring projects are completed efficiently and within financial constraints.

3. Change Management: Startly also includes change management features that help teams coordinate and track changes systematically, minimizing disruptions to ongoing services.

4. Resource Management: The platform provides tools for resource planning, enabling organizations to allocate personnel effectively and maintain productivity levels.

5. Analytics and Reporting: Users can gain insights through real-time analytics, helping to identify performance bottlenecks and areas for improvement.

6. Customer Feedback: A built-in survey tool allows organizations to collect customer feedback, which can be used to enhance service delivery and engagement.

7. Service Level Agreements (SLAs): Startly supports the establishment of SLAs to guarantee timely service delivery, ensuring accountability and customer satisfaction.

Startly is priced at $15 per user per month, with a 60-day free trial available. This pricing model provides an accessible entry point for organizations looking to enhance their IT service management capabilities and improve project outcomes.