Spectrum TeleTrack

Spectrum TeleTrack is a web-based software solution designed specifically for the Home Care industry, aiming to enhance the care experience for clients and streamline operational tasks for businesses. It provides a comprehensive set of functionalities, including:

• Three Versions: Users can select from Basic, Light Scheduling, and Full Scheduling versions, each offering escalating levels of features tailored to distinct business needs.
• Compliance: The software ensures full compliance with state regulations and supports Electronic Visit Verification (EVV) requirements, which is crucial for Home Care agencies.
• Scheduling Tools: Robust scheduling tools help managers assign caregivers effectively and manage shifts seamlessly.
• Caregiver and Client Portals: Dedicated portals allow caregivers to manage their schedules, log activities, and communicate with clients efficiently, thereby fostering better relationships.
• Invoicing and Reporting: Built-in invoicing capabilities and detailed reporting tools assist agencies in financial management and tracking service delivery metrics.
• Optional Add-Ons: Users can extend functionality through optional features such as direct billing submissions and payroll integration compatible with various payroll services like QuickBooks, ADP, and Paychex.
• Employee Management Tools: The software also includes tools for employee management and recruitment support, collaborating with companies like Relias and CareAcademy to enhance workforce capabilities.

With over 50 years of combined industry experience, Spectrum TeleTrack emphasizes customer support, offering assistance Monday to Friday from 8 am to 5 pm CST. The platform is designed to be scalable, allowing agencies to adapt as they grow while maintaining efficient operations.