Solutions By Text

Solutions By Text

Solutions By Text provides innovative text and payment solutions designed to enhance customer engagement and compliance for consumer finance.

Location: United States
Software Type: Web App

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Description

Solutions By Text offers a comprehensive suite of text messaging and payment solutions aimed at improving customer engagement and operational efficiency within the consumer finance sector. Utilizing the FinText™ platform, the service integrates messaging capabilities with compliance and payment functionalities, allowing businesses to communicate with customers in real-time while ensuring adherence to regulatory standards.

The FinText™ platform is particularly effective for enhancing customer communication, boasting a remarkable statistic that 98% of customers respond to text messages. This makes it an invaluable tool for businesses looking to increase on-time payments and reduce delinquency rates. Solutions By Text not only focuses on messaging but also provides compliance management, ensuring that all communications meet the necessary legal requirements.

Additional services include both SMS and MMS messaging options, enabling businesses to tailor their communication strategies according to their needs. By leveraging these solutions, companies can foster stronger relationships with their customers and enhance overall satisfaction. With a commitment to innovation, Solutions By Text is positioned to help consumer finance companies improve their operational workflows and customer interaction processes.

Features

FinText™ Platform

An integrated platform that combines messaging, compliance, and payment functionalities for enhanced customer communication.

SMS and MMS Messaging

Supports SMS and MMS messaging, allowing for versatile communication strategies tailored to customer preferences.

Compliance Management

Offers tools to ensure that all text communications meet compliance regulations, minimizing legal risks.

Customer Engagement

Facilitates real-time communication with customers, significantly improving engagement and response rates.

On-time Payment Improvement

Utilizes text messaging to increase on-time payments by engaging customers effectively.

Tags

text messagingpayment solutionscustomer serviceFinTechcompliance solutions

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support