Softlink Information Centers

Softlink Information Centers has over 40 years of experience in providing library, knowledge, and research management solutions across various sectors, including legal, government, health, education, and public libraries. Their primary offerings are the Liberty Library Management System and the illumin Knowledge and Research Management System.

### Liberty Library Management System
Liberty is a cloud-based library management solution that facilitates the management of physical, virtual, and electronic resources. It features a user-friendly interface designed for library staff to streamline operations. Key functionalities include:
- Real-Time Alerts: Keep staff informed with timely notifications.
- Customizable Authority Files: Tailor your data management to meet specific needs.
- Secure Resource Access: Ensure that sensitive information is properly safeguarded.
- Powerful Analytics Tools: Monitor library operations and user engagement efficiently.
- Integration Options: Seamlessly incorporate other systems.

Liberty is supported by extensive training resources and professional support, ensuring that library staff can utilize the system effectively.

### illumin Knowledge & Research Management System
Illumin assists organizations in collecting and managing knowledge and research. It offers a comprehensive system to capture queries and answers, thus building an easily shareable knowledge base. Its features include:
- Robust Request Management Interface: Manage user inquiries efficiently.
- Customizable Forms and Email Alerts: Adapt the system to specific organizational workflows.
- Powerful Search Functionalities: Quickly locate needed information.
- Analytics and Reporting: Enhance productivity through informed insights.
- Single Sign-On (SSO): Simplify user access.

Both Liberty and illumin emphasize flexibility and high-quality customer service, making them adaptable to the unique needs of every organization.