Smiddle Solutions

Smiddle Solutions

Explore Smiddle's innovative contact center and cybersecurity solutions designed to enhance operational efficiency and ensure data protection.

Location: Estonia
Software Type: Web App
Categories:

Need help?

We can help you find specialists for Smiddle Solutions. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in Smiddle Solutions?

Description

Smiddle provides a diverse range of solutions aimed at modernizing contact centers and improving cybersecurity measures. Their offerings include advanced telephony products, such as the Smiddle Voice Bot, which utilizes artificial intelligence to interpret and respond to natural language, enhancing customer interactions. Another key solution is the Smiddle Telegram Gateway, allowing seamless management of calls through corporate telephony via the Telegram application. Additionally, Smiddle's quality management tools are designed to uphold high standards within the contact center, ensuring that customer service delivery is both effective and compliant with industry regulations. The solutions are developed with GDPR compliance in mind, ensuring proper handling of personal data.

In the realm of cybersecurity, Smiddle offers robust solutions that protect customer communications and secure company data against potential threats. Their cybersecurity services ensure that businesses can operate confidently in a digital landscape while safeguarding sensitive information. By integrating these technologies, companies can streamline operations, enhance efficiency, and achieve outstanding results in customer service and data management. Smiddle invites potential clients to request demos to experience the functionalities of their products firsthand.

Features

Smiddle Voice Bot

An AI-driven solution that comprehends and processes human language for improved customer interaction.

Smiddle Telegram Gateway

Facilitates corporate telephony management through the Telegram platform.

Quality Management Tools

Designed to monitor and enhance service quality within contact centers.

GDPR Compliance

Ensures that all data handling adheres to GDPR regulations, protecting customer data.

Cybersecurity Solutions

Comprehensive protection for customer communications and sensitive company information.

Tags

contact centertelephonycybersecurityAI solutionsdata protection

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support