Smartsupp

Smartsupp

Smartsupp enhances online sales with live chat, chatbots, and AI-driven tools, designed for e-commerce businesses to improve user interaction and capture leads.

Location: Czech Republic
Software Type: Web App

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Description

Smartsupp is a comprehensive platform designed to improve online sales and customer engagement through a variety of innovative tools. With its core functionalities centered around live chat, chatbots, and AI-driven engagement, Smartsupp enables businesses to foster genuine connections with their visitors.

Key features include:

- Live Chat: Allows real-time interaction with website visitors, helping to boost online sales by addressing customer queries immediately.
- AI Shopping Assistant (Mira AI): An intelligent assistant that guides customers through their shopping journey, thereby enhancing the user experience and optimizing sales opportunities.
- Chatbot: Automates customer interactions, handling common inquiries and providing support outside of regular business hours.

Smartsupp is particularly beneficial for e-commerce businesses and customer care teams that aim to capture leads and improve user interaction. The platform also offers integration options with various e-commerce systems, making it adaptable to different business needs.

In addition to its core features, Smartsupp provides a wealth of educational resources through its blog and academy, helping users to maximize the effectiveness of their conversational e-commerce strategies. Whether you're looking to streamline customer support or enhance your sales processes, Smartsupp provides the tools necessary for success.

Features

Live Chat

Engage with visitors in real-time to address inquiries and assist in the purchasing process.

AI Shopping Assistant

Utilize Mira AI to help customers find products and guide them through the shopping experience.

Chatbot

Automate responses to common questions, ensuring customer support is available 24/7.

Lead Capture

Collect valuable customer information through interactions to enhance lead generation efforts.

Tags

customer engagemente-commerce toolsAI technologycustomer supportsales enhancement

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support