SmartStory

SmartStory is an integrated engagement platform designed to create innovative mobile experiences that enhance member and patient engagement through personalized content. The platform focuses on delivering data-driven solutions to improve healthcare outcomes while adhering to strict security standards, having achieved HITRUST r2 Certification. The key functionalities of SmartStory include:

- Member Engagement Platform: Facilitates interactive communication channels for users.
- Workflow Engine: Streamlines processes to enhance operational efficiency.
- Mobile Page Builder: Allows users to create customized mobile experiences easily.
- Media Library: Central repository for media assets used in campaigns.
- Dashboards and Reporting: Provides real-time analytics and insights for monitoring engagement.
- Secure Messaging: Ensures safe communication between members and providers.
- Feedback Mechanisms: Collects user feedback to continuously improve services.

SmartStory collaborates with clients to understand their unique needs, ensuring customized solutions that align with specific goals. Their mission focuses on improving patient experiences and outcomes while alleviating the workload of healthcare professionals. With features tailored to payors, reminder messaging, patient assessments, and educational engagements, SmartStory optimizes healthcare interactions effectively.