SkySwitch

SkySwitch offers a comprehensive UCaaS (Unified Communications as a Service) platform tailored for managed service providers (MSPs), system integrators, interconnects, and value-added resellers (VARs). The platform enables these businesses to create customized solutions that enhance brand value and customer loyalty while generating recurring revenue.

The features of SkySwitch include a full-featured UC client, robust contact center solutions, Voice APIs for custom applications, business SMS capabilities, and modern video conferencing tools. Moreover, the platform integrates services into a single white-label offering, eliminating the need to partner with multiple vendors.

Key functionalities of SkySwitch include:

- Microsoft Teams Connector: Integrates seamlessly with Microsoft Teams for enhanced collaboration.
- QoS Monitoring: Offers quality of service monitoring to ensure optimal performance.
- Virtual Fax Solutions: Provides modern fax solutions for businesses.
- Automated Quote-to-Cash System: Streamlines the sales process for resellers.

SkySwitch aims to meet the evolving communication needs of businesses, particularly in the context of remote and hybrid work environments. The platform boasts an impressive average uptime of 99.999% and supports resellers with rapid ticket response, volume pricing, and an extensive support system, encouraging significant revenue increases and enhanced customer satisfaction.