Skybill

Skybill

Skybill offers a customizable utility billing platform designed for supply and distribution utilities, enhancing operational efficiency and customer experience.

Location: Latvia
Software Type: Web App

Need help?

We can help you find specialists for Skybill. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in Skybill?

Description

Skybill is a comprehensive utility billing platform tailored for supply and distribution utilities, property management companies, and landlords. This flexible solution accommodates a wide range of utility services, including water, electricity, gas, waste, heating, and solar energy. The platform's customizable features empower organizations to enhance operational efficiency, improve customer experiences, and streamline billing processes through automation.

Key functionalities of Skybill include flexible billing options that reduce operational costs and an integrated self-service web portal that allows customers to manage their accounts seamlessly. The system supports various customer demographics and facilitates the introduction of new tariffs, ensuring a comprehensive 360-degree view of customer interactions for improved management and retention.

Skybill aims to address common challenges faced by utility providers, such as complex billing structures and the need for efficient customer service. By automating routine tasks and offering self-service capabilities, it helps organizations to focus on core business activities while maintaining a high level of customer satisfaction. Whether you are a utility provider or a property manager, Skybill provides the tools necessary to optimize your billing operations and enhance customer engagement.

Features

Customizable Billing Options

Skybill allows users to tailor billing options based on their specific service offerings, improving flexibility and customer satisfaction.

Integrated Self-Service Web Portal

Customers can access their accounts, view billing history, and make payments through a user-friendly web portal, increasing engagement and reducing support inquiries.

Automation of Billing Processes

The platform automates many routine billing tasks, significantly reducing operational costs and minimizing errors.

Support for Multiple Utility Services

Skybill supports various utility types, including water, electricity, gas, and renewable energy, providing a comprehensive solution for diverse needs.

Tariff Management

Easily introduce and manage new tariffs to meet changing market demands while ensuring compliance with regulations.

Customer Management Features

The platform provides a 360-degree view of customers, enabling better management and retention strategies.

Tags

utility billingsoftwareautomationcustomer serviceproperty management

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support