SiteOne Services

SiteOne Services offers a comprehensive, cloud-based customer service platform tailored for builders and property managers. The platform focuses on streamlining home management, enhancing communication, and improving customer satisfaction through various functionalities.

Key features include digital orientations that allow builders to conduct virtual walkthroughs with homeowners or tenants, and a robust warranty management system that automates service requests and tracks work orders efficiently. It emphasizes a paper-free approach that reduces overhead costs while maintaining compliance with industry standards.

The platform supports customizable checklists and electronic orientation forms, enabling builders to standardize their processes. Real-time reporting helps in monitoring service requests, ensuring all warranty obligations are met and providing a seamless digital experience for clients. Additionally, SiteOne offers a 24/7 call center to assist teams in delivering exceptional service.

SiteOne Services is designed to be scalable, accommodating businesses of any size without requiring extensive IT support, making it an ideal solution for builders looking to enhance operational efficiency and customer engagement.