Sitejabber

Sitejabber

Sitejabber connects users with businesses by providing a platform for writing and reading reviews, enhancing transparency and consumer trust.

Location: United States
Software Type: Web App

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Description

Sitejabber is an online platform established in 2007 that allows users to write and read reviews about various businesses, helping enhance transparency and trust in the marketplace. With over 200 million reviews, Sitejabber serves as a valuable resource for consumers looking to evaluate businesses they are considering engaging with. The platform supports over 140,000 businesses, facilitating customer engagement and feedback.

One of the key functionalities of Sitejabber is its Contributor Level system, which rewards users with points for their activity, such as writing reviews and answering questions. This encourages user participation and helps maintain a robust database of reviews. The business ratings on Sitejabber are calculated using a weighted average approach, emphasizing recent reviews for accuracy.

Sitejabber implements strict review guidelines to ensure the authenticity of feedback while protecting users' rights to express their opinions. Users have the ability to remove their reviews, and Sitejabber also reserves the right to filter or remove reviews that violate its guidelines. This commitment to maintaining the integrity of reviews supports consumers in making informed decisions about the businesses they choose to engage with.

Features

User-Generated Reviews

Allows users to write and read reviews, offering insights into various businesses and enhancing consumer transparency.

Contributor Level System

Encourages user engagement by rewarding points for writing reviews and participating in platform activities.

Weighted Average Ratings

Calculates business ratings based on recent reviews to provide a more accurate representation of customer experiences.

Review Guidelines Enforcement

Implements strict guidelines to ensure the authenticity of reviews while protecting users' rights to share their feedback.

Business Visibility

Helps over 140,000 businesses gain exposure through user-generated feedback, fostering a more informed consumer base.

Tags

reviewsbusiness evaluationconsumer rightscustomer experience

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support