Silvertrac Software
Silvertrac Software is a comprehensive security management solution designed to enhance operations, streamline reporting, and improve client relations.
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Description
Silvertrac Software provides a robust platform for security management, focusing on improving operational efficiency and accountability. The software features a user-friendly mobile app for field officers, enabling functionalities such as clocking in/out, sharing shift information, and emergency handling. Key features include:
- Checkpoint Scanning: Utilize GPS and geofencing for real-time verification of guard locations.
- Incident Reporting: Guards can report incidents in real-time, including multimedia elements like photos and audio files, ensuring thorough documentation.
- Task Management: Facilitates two-way communication between officers and dispatch, enhancing operational oversight.
- Automated Management: Alerts supervisors when guards report from outside designated areas or miss checkpoints, preventing security issues before they escalate.
- Reporting and Analytics: Generate detailed daily activity reports and provide clients with a performance tracking portal, fostering transparency and trust.
These functionalities not only streamline operations but also enhance the ability to provide timely and effective responses to incidents, ultimately improving client satisfaction and retention. Silvertrac has been utilized by many security companies for over 15 years, and offers dedicated customer support and flexible payment options to ensure maximum benefit from the service.
Features
Mobile Guard App
A user-friendly application that allows guards to manage their shifts, report incidents in real-time, and communicate directly with dispatch.
Real-Time Incident Reporting
Guards can capture incidents as they occur using multimedia elements, ensuring comprehensive documentation and faster response times.
Automated Management Tools
Features like geo-fencing and automated alerts streamline operations and help prevent security issues.
Guard Tour System
Provides GPS mapping, checkpoint verification, and custom tour sequences to enhance accountability and operational transparency.
Performance Reporting
Generates detailed reports that help in tracking guard performance and operational efficiency, available through a client portal.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support