ServiceNow

ServiceNow

ServiceNow provides a cloud-based platform for comprehensive service management solutions to enhance operational efficiency and customer experience.

Location: United States
Software Type: Web App
Categories:

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Description

ServiceNow is a cloud-based platform designed to enhance productivity and streamline operations across various industries. It offers a broad range of solutions tailored for service management, including IT Service Management, Customer Service Management, HR Service Delivery, and advanced AI Agents.
With a focus on automation and intelligent workflows, ServiceNow aims to unify business and technology data, which helps organizations improve their decision-making processes and operational efficiency. The platform includes powerful features such as the Workflow Data Fabric, enabling real-time data access across workflows, and various industry-specific solutions like those for healthcare, finance, and telecommunications.
ServiceNow's offerings help organizations boost productivity, manage risks, and maximize their return on investment by leveraging innovative technology and comprehensive service management solutions.

Features

IT Service Management

Streamline IT operations and improve service delivery through integrated management tools.

AI Agents

Utilize autonomous AI agents to enhance customer interactions and operational efficiency 24/7.

Customer Service Management

Deliver excellent customer support while reducing operational costs through intelligent workflows.

Workflow Data Fabric

Integrate real-time data to power all workflows and enhance data visibility across the organization.

HR Service Delivery

Improve employee experiences and streamline HR processes with tailored service delivery solutions.

Cyber Security Solutions

Minimize risks and ensure business resilience through proactive cyber security measures.

Tags

cloud-basedservice managementautomationIT solutionscustomer experience

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support