ServiceGuru

ServiceGuru

ServiceGuru provides a feedback kiosk for businesses to capture real-time customer insights and enhance service quality.

Location: United States
Software Type: Web App

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Description

ServiceGuru offers a customer feedback kiosk designed to capture real-time feedback at the point of service. This system enables businesses to collect actionable insights about customer experiences, facilitating better management of reviews and service improvement.

Key functionalities include:
- Easy Setup: The kiosk can be set up quickly, allowing businesses to begin collecting feedback almost immediately.
- Robust Reporting: Users can access comprehensive reports that analyze customer feedback and help identify areas for improvement.
- Customization: The kiosk can be tailored to fit the branding and specific needs of different businesses, ensuring a seamless integration.
- Online Review Generation: ServiceGuru encourages customers to leave reviews on popular platforms like Google and Yelp, assisting businesses in enhancing their online presence.

Various industries, including restaurants and healthcare, have successfully implemented the kiosk to boost customer engagement and satisfaction. Additionally, ServiceGuru supports multi-location businesses, providing a centralized system for feedback management. Interested parties can also take advantage of a free 30-day trial to explore the kiosk’s capabilities before committing.

Features

Real-Time Feedback Collection

Collect customer feedback instantly at the point of service to ensure timely insights.

Customizable Kiosk Setup

Tailor the feedback kiosk to match your brand and service needs effortlessly.

Comprehensive Reporting Tools

Access detailed reports to analyze customer feedback and identify improvement opportunities.

Multi-Location Support

Manage feedback from multiple locations through a single, integrated platform.

Online Review Management

Generate and manage online reviews across various platforms, enhancing your business's visibility.

Tags

feedbackcustomer satisfactionservice managementreviewsengagement

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support