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Description
Service Suite 360 is a robust software application tailored for service companies seeking to improve their operational efficiency and enhance customer service. The platform addresses common challenges faced by service businesses, such as missed calls and scheduling conflicts, by offering a suite of features that streamline processes and improve user experience.
Key functionalities include the following:
- Online Scheduling: Customers can easily book appointments anytime through a user-friendly interface accessible on various devices, improving convenience and customer satisfaction.
- Workforce Management: The application features a time card system that tracks employee hours and PTO, facilitating better payroll management and communication within teams.
- QuickBooks Integration: Integrating with QuickBooks, Service Suite 360 simplifies financial management by enabling smooth daily deposit batching and other financial activities.
- Real-Time Scheduling: Offers a scheduling widget that can be embedded on business websites, allowing clients to book services directly, which increases booking efficiency.
- Virtual Office Team: A 24/7 professional call answering service ensures that no customer inquiries are missed, fostering greater customer confidence while keeping overhead costs low.
- Job Tracker for Field Technicians: This feature automates the transfer of job information, ensuring that field technicians have real-time updates and can manage their tasks efficiently.
Service Suite 360 is designed to assist service-oriented businesses in enhancing their operational workflows, ultimately leading to improved profitability and customer relations.
New users can take advantage of a 90-day free trial to explore the platform's capabilities.
Features
Online Scheduling
Allows customers to book appointments anytime on various devices, enhancing accessibility.
Workforce Management
Includes time clock functionality to track employee hours, PTO, and payroll-related information.
QuickBooks Integration
Facilitates seamless financial management by connecting directly to QuickBooks for daily deposits.
Real-Time Scheduling
Provides a scheduling widget for businesses to allow direct customer bookings from their websites.
Virtual Office Team
Offers a 24/7 call answering service to ensure no customer inquiries are missed.
Job Tracker for Field Technicians
Automates the transfer of job information to field technicians, improving task management.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support