Sendbird

Sendbird

Sendbird is a robust communications API platform providing chat, voice, video, and AI chatbot solutions for enhanced customer engagement.

Location: United States
Software Type: Web App

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Description

Sendbird is a comprehensive communications API platform designed to facilitate seamless connections among users, brands, and systems throughout the customer journey. It offers a variety of communication solutions including chat, voice, and video functionalities, as well as omnichannel messaging and AI chatbots to enhance engagement, support, and sales.

The platform supports over 330 million monthly active users and robust integration capabilities through its powerful SDKs and APIs, enabling businesses to incorporate advanced communication features into their web and mobile applications. Developers can utilize these tools to create innovative user engagement experiences, boost conversion rates, and cultivate customer loyalty.

Sendbird's infrastructure is built to support enterprise-level scalability, security, and compliance, accommodating the needs of businesses with extensive messaging requirements. It enables the facilitation of over 7 billion messages monthly, making it an ideal choice for organizations seeking reliable and efficient communication solutions.

By focusing on product development and enhancing customer experience, Sendbird allows businesses to leverage its technology for dynamic and effective communication across all channels.

Features

Chat Solutions

Robust chat functionality for real-time messaging experiences across various platforms.

Voice and Video Messaging

Integrate voice and video capabilities to enhance user engagement and support.

Omnichannel Messaging

Engage users across multiple communication channels seamlessly.

AI Chatbots

Create custom AI chatbots to automate interactions and improve customer service.

Developer-Friendly SDKs and APIs

Access powerful tools to simplify the integration of communications into applications.

Enterprise-Level Scalability

Support for large-scale messaging needs with a reliable infrastructure.

Security and Compliance

Ensure data security and compliance with industry standards.

Tags

communicationsAPIchatmessagingcustomer engagementvideoAIbusiness solutions

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support