SeeClickFix

SeeClickFix is a 311 CRM platform developed by CivicPlus® designed to streamline communication between residents and local governments. This platform empowers residents to report issues, provide feedback, and ask questions, fostering a collaborative environment aimed at improving community conditions. By facilitating efficient workflows for local governments, SeeClickFix ensures accountability and transparency in service delivery.

### Key Functionalities:

1. Issue Reporting: Residents can easily report local problems such as potholes, streetlights outages, and other community concerns directly to their local government.

2. Feedback Mechanisms: The platform allows users to provide feedback on services, promoting community participation.

3. User Accounts: Residents and administrators can create accounts to manage interactions, track issues, and receive updates on reported concerns.

4. Government Dashboard: Local governments receive a centralized dashboard to monitor reported issues, assign tasks, and track resolution statuses.

5. Community Engagement: The system encourages dialogue between citizens and government, fostering a sense of community ownership.

Whether you are a resident wanting to voice concerns or an administrator seeking to improve service delivery, SeeClickFix provides the necessary tools to enhance civic engagement and accountability.