Screeb

Screeb

Screeb is a comprehensive platform offering tools for collecting user feedback, analyzing behavior, and improving product adoption through session replays and surveys.

Location: France
Software Type: Web App

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Description

Screeb is a sophisticated platform designed to enhance user experience through a variety of tools aimed at collecting and analyzing user feedback. It provides functionalities such as session replays, which allow product teams to observe user behavior and interactions within their applications, facilitating a deeper understanding of user actions.
Additionally, Screeb offers funnel analysis to help identify where users drop off in their journey, enabling teams to optimize these critical stages and improve overall engagement. The platform also includes customer surveys in various formats, including in-app and email, allowing businesses to gather insights directly from users with an impressive response rate of around 60%.
Leveraging AI-driven insights, Screeb helps analyze collected data, pinpointing areas for product improvement and growth opportunities. Teams can employ tools like product tours to guide users through their applications effectively, ensuring a smoother onboarding experience. Screeb also supports user interview recruitment to gather qualitative data, enriching the understanding of user needs and expectations.
Overall, Screeb aims to streamline the feedback collection process while maintaining user privacy and compliance with regulations. By utilizing Screeb, product teams can make informed decisions that drive product adoption and enhance customer satisfaction.

Features

Session Replays

Observe user interactions with your application to understand behaviors and identify usability issues.

Funnel Analysis

Identify where users drop off in their journey and optimize the funnel for better conversions.

Customer Surveys

Collect user feedback through various survey formats to gain insights into user satisfaction and feature requests.

AI-Driven Insights

Utilize artificial intelligence to analyze feedback data and suggest actionable improvements.

Product Tours

Create guided tours for new users to help them navigate your application effectively.

User Interview Recruitment

Recruit users for interviews to gather qualitative data on their experiences and expectations.

Tags

User FeedbackProduct ManagementCustomer ExperienceAI Insights

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support