Sábio Virtual

Sábio Virtual is a comprehensive helpdesk and knowledge base management system tailored for service providers and customer support teams. The platform simplifies and streamlines various support-related tasks, ensuring that teams can focus on providing exceptional service.
Key functionalities of Sábio Virtual include:
- Ticket Management: Efficiently manage client tickets to track and resolve issues promptly.
- Knowledge Base: Create, manage, and share a repository of articles and FAQs to empower clients and reduce repetitive inquiries.
- Client Portals: Allow clients to submit tickets and access knowledge resources directly, enhancing their support experience.
- Reporting Tools: Utilize dashboards and reports to gain insights into support operations, team performance, and client satisfaction.
- SLA Compliance: Ensure adherence to service level agreements with automated alerts and tracking.
- Multi-Department Support: Facilitate collaboration across different departments within your organization.
- Inventory Management: Track and manage assets related to your service delivery.
- AI Module: Leverage artificial intelligence to automate routine tasks and improve efficiency.
Sábio Virtual also provides integration capabilities through APIs, allowing users to connect with other tools and enhance their existing workflows. Various pricing plans are available, starting from R$ 50,00 per agent per month, making it an accessible choice for businesses of all sizes.