Santec Remote Control and Security Solutions

Santec Remote Control and Security Solutions

Explore Santec's suite of remote control and security solutions designed to enhance efficiency and protect against threats.

Location: Japan
Software Type: Web App
Categories:

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Description

Santec offers a range of remote control and security solutions suitable for various operational needs. The notable applications include:

1. Online ScreenView: This is a powerful remote access service allowing users to connect to their office PCs from laptops, smartphones, and tablets. It enhances remote work efficiency by enabling users to perform tasks typically requiring physical presence in the office. Key features include:
- High-speed performance on slower networks through screen information compression.
- Access management and robust security measures, including device authentication and black screen functionality.
- Support for multiple monitors and remote printing capabilities.
Users can also take advantage of a two-week free trial to evaluate the service.

2. Online ScreenAssist: This solution supports remote maintenance and control, allowing users to manage machines without prior installation. It is designed for telecommuting, providing operational guidance and troubleshooting support. Its features include:
- High-quality image sharing and secure SSL 256bit-AES encrypted communication.
- A user-friendly interface that requires no installation on client PCs, streamlining problem resolution and minimizing the need for in-person support.

3. LiveSupporter: Utilizing smart glasses and wearable cameras, this solution enhances communication between on-site personnel and office staff. It addresses challenges such as skill gaps and urgent response times by facilitating real-time audio and video sharing. Key benefits include:
- Improved service quality and productivity by allowing experienced workers to guide less experienced personnel remotely.
- Customizable plans are available to meet diverse customer needs.

4. AppCheck: This antivirus solution is designed specifically to combat ransomware threats, which are increasingly sophisticated. Traditional antivirus methods often fail to protect effectively against these types of attacks. AppCheck includes:
- A situation-aware detection engine that focuses on preventing ransomware damage.
- Real-time backup and restoration features to secure vital files and folders while coexisting with existing antivirus software.

Santec’s solutions aim to enhance operational efficiency and security through innovative technology and customizable options.

Features

High-Speed Remote Access

Online ScreenView allows seamless access to office PCs from various devices, ensuring high performance even on slower networks.

Secure Communication

Online ScreenAssist features SSL 256bit-AES encryption for secure data exchange during remote operations.

Hands-Free Operations

LiveSupporter enables real-time guidance using smart glasses, facilitating efficient communication between remote and on-site staff.

Ransomware Protection

AppCheck provides a specialized detection engine to prevent ransomware attacks, offering real-time backups for critical data.

Tags

remote accessremote supportantivirussmart glassessecurity

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support